Retail and Service update from Pools Unlimited
MAY 14, 2020
Pools Unlimited feels it is necessary to inform all customers on our current situation, as well as steps we are taking to keep everyone safe.
We are open but at this time our doors are locked, offering only CURBSIDE service. If the weather permits, we will have our outdoor store setup! Upon arrival, please call or text 410-465-1212 to notify us you are here. If you are bringing in a water sample to be tested, please use a disposable bottle (which we will dispose of after testing). Water tests results will be discussed via phone and any chemicals or other products needed can be purchased and brought to your vehicle. Payments will be taken over the phone.
Employees are required to properly wash hands before and after any interaction with a customer.
We ask that all customers wear a face mask while shopping with us.
All service will continue as scheduled. All technicians have been instructed to not approach customers or their homes unless necessary. A digital copy of receipt will be sent following service.
We are offering delivery on all orders. You can order via phone, text, or using our online store.
ONSITE WATER TESTING
We are now offering onsite water testing and chemical balancing. Please see all the details here.
All renovation jobs will continue as scheduled.
Any questions, please feel free to reach out. During this time, we appreciate our loyal customers & thank you for shopping local with us!